NUR THEREAPEUTIC COUNSELLING PRIVACY POLICIES AND GDPR COMPLIANCE
Who we are:- NUR Therapeutic Counselling.
GDPR Compliant
Director Tabassum Haidar.
Contact Number +44 7878786311
Our website address is: http://nurcounselling.co.uk.
What personal data we collect and why we collect it:- The collected information will be used to provide the counsellor with background information, as well as having client information for legal purposes. The information will not be used for marketing purposes. We collect personal information from users and site visitors. Including and not limited to transactional data for purchases etc. Technical Data such as information from cookies etc. Personal Data such as user account. We also collect and retain any personal data concerning health. Also kept on file any other personal information which has been disclosed.
The reason that we collect this personal data is so that we are better able to support the client in help of the service that they require. This health data information is only used for that purpose. it is only disclosed when it is used for the health, safety and wellbeing of the individual. By giving active consent information the users and site visitors agree for this information to be kept of secure file for up to seven years.
Who we share your data with:- If at any time we feel that we feel that you may be a risk to yourself or others, then by law we may have to give your information to the Legal Authorities. We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.
Personal data is also generated from technical processes such as contact forms, cookies, comments analytics and third party embed.
Comments
The information captured through comments is name, email, message and subject. This includes any other information that the site visitor or user provides.
When visitors leave comments on the site, we collect the data shown in the comments form, and the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms:-
When you fill a contact form you name. email, contact number if given, message and message/enquiry will be kept on file. Including any other information details that you would give. this is kept on file for feedback, references, customer services and client information. This information may be kept for up to seven years. this information from contact forms is not used for marketing purposes.
Uses Contact form 7
- Version: 5.0.4
- Requires WordPress Version: 4.8 or higher
WP Auto Terms
- Version: 2.1.8
- Author: WP Auto Terms
- Requires PHP Version: 5.3 or higher
WP Forms
- Author: WPForms
- Requires WordPress Version: 4.8 or higher
Cookies
Comments
The information captured through comments is kept on file for records.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Analytics Data collected by WordPress and Google Analytics, PayPal, Google Pay. The only information shared is basic details given by site visitors and site users. the information given to pay for services. Also, information that is used by Analytics to provide better service experience for users. Any personal information by the User in sessions is not Discussed or disclosed to any third Party. It is solely kept on File for the Counsellor and no-one else has access to it.
How long we retain your data:- Your information will remain on our databases for up to seven years. Your information will not be disclosed or given to any third party. This information is solely used for our records.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data:- If you require your data, then you may have access to it by formally sending a request to access it. Any information that is personal or confidential to NUR Counselling will be kept by Nur Counselling. Please request that information through the administration, please email nurcounselling3@gmail.com
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data: We keep your information on our files for up to seven years. this is not disclosed to anybody unless we are legally bound to share with legal authorities. Data is safeguarded to European Data protection standards, this includes Web Hosting, Cloud Storage and/or any third-party services. Data regarding European residents will not be shared with or transferred outside the European Union and will be safeguarded to the same standards as if the Data was in Europe. Third party services will not have access to any of this data that is confidential between client and counsellor. only data that is given through contact form or by site user/visitor will be shared if need be. the client confidential information will be kept secure in Nur Counselling files. Access is only given to Manager Tabassum Haidar. This will also be further protected by signing a model clause in the confidentiality agreement by Client and Counsellor. information secured by programmes such as MacAfee. Information secured on Cloud and One Drive.
Visitor comments may be checked through an automated spam detection service.
Your contact information:- Contact information for privacy-specific concerns please email- Tabassum Haidar-Sarwar, nurcounselling3@gmail.com. Phone +447878786311.
If you require Additional information, please email nurcounselling3@gmail.com
How we protect your data, secured on Nur Counselling files.
What data breach procedures we have in place Google and WordPress which are both GDPR Compliant.
What third parties we receive data from are Google Analytics in order to improve service, LinkedIn, Instagram, Facebook, PayPal
If you require any more information, please feel free to contact me through email or telephone. By completing and sending the contact form or/and booking session you are agreeing and accepting the Privacy Policies and GDPR Guidelines and Procedures.